SAME MEMO, NEW RULES.

THIS IS ALL THE INFORMATION YOU WILL NEED FOR​ YOUR NEXT APPOINTMENT AT MEMO SALON.

(IT’S SO EXCITING THAT YOU HAVE A HAIR APPOINTMENT, RIGHT!?)
WE ARE FOLLOWING THE PROTOCOL PUT IN PLACE BY OUR LOCAL GOVERNMENT
AND WANT YOU TO KNOW THAT THE SAFETY OF OUR STAFF
AND GUESTS IS OUR TOP PRIORITY. 

THINGS TO KNOW

YOU MUST WEAR A MASK (YOUR OWN) WHILE IN THE BUILDING AND DURING YOUR SERVICE. IF YOU FORGET YOURS, A SALON PROVIDED MASK ($8), WILL BE ADDED TO YOUR SERVICE. MASKS SHOULD LOOP AROUND YOUR EARS. WE CANNOT CUT OR COLOR IF IT WRAPS AROUND YOUR HEAD.

PLEASE COME ALONE TO YOUR APPOINTMENT.
NO PERSON, CHILD OR PET WILL BE PERMITTED TO SIT INSIDE AND WAIT WITH YOU.

SPEAKING OF WAITING, PLEASE WAIT IN YOUR CAR WHEN YOU ARRIVE.
GIVE THE FRONT DESK A CALL TO LET THEM KNOW YOU ARE HERE: 
818-766-MEMO(6366).

MORE THINGS TO KNOW

WHEN YOU CALL THE FRONT DESK, YOU WILL BE ASKED THE FOLLOWING QUESTIONS: 

HAVE YOU HAD A COUGH IN THE PAST 14 DAYS?

 HAVE YOU HAD A FEVER (TEMPERATURE OF 100°F OR HIGHER) IN THE PAST 14 DAYS?

HAVE YOU HAD CONTACT WITH ANYONE EXHIBITING THESE SYMPTOMS IN THE PAST 14 DAYS?

ARE YOU LIVING WITH ANYONE WHO IS CURRENTLY SICK OR QUARANTINED DUE TO SICKNESS?

HAVE YOU HAD CONTACT WITH ANYONE WHO HAS BEEN ON AN AIRPLANE IN THE PAST 14 DAYS?

HAVE YOU BEEN IN A CROWD (NOT PRACTICING SOCIAL DISTANCING) WITHOUT A MASK?

ARE YOU OPPOSED TO WASHING YOUR HANDS FOR A MINIMUM OF
20 SECONDS UPON ENTERING THE SALON?

MORE THINGS TO KNOW

IF YOUR ANSWER TO ALL THE PREVIOUS QUESTIONS WAS “NO,” THE FRONT DESK WILL SPECIFY WHICH ENTRANCE TO USE, OR THEY WILL ASK YOU TO HANG TIGHT AND LET YOU KNOW WHEN TO COME IN.
 

IF YOUR ANSWER WAS “YES” TO ANY OF THE PREVIOUS QUESTIONS, WE WILL ASK YOU TO RESCHEDULE YOUR APPOINTMENT AND YOU WILL BE CHARGED THE 50% CANCELLATION FEE.

 IF YOU CALL OR EMAIL US 24 HOURS AHEAD OF YOUR APPOINTMENT TO REPORT AN ILLNESS (OR POSSIBLE EXPOSURE TO ILLNESS), YOU WILL NOT BE CHARGED A CANCELLATION FEE.

AND THIS FOR NOW...

WE WILL BE TEMPORARILY SUSPENDING FREE CONSULTATIONS,
LASH SERVICES AND CHILDREN’S CUTS.     

 

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING APPOINTMENTS, SAFETY PROCEDURES, ETC., PLEASE FEEL FREE TO REACH OUT ANYTIME. IT’S SO MUCH BETTER TO DO THAT BEFORE YOUR SCHEDULED APPOINTMENT THAN IT IS TO WAIT UNTIL YOU’RE HERE. EMAIL MEMOSALON@GMAIL.COM WITH ANY QUESTIONS OR CONCERNS YOU MAY HAVE. 

 

DESPITE THESE UNUSUAL CIRCUMSTANCES,
WE ARE STILL SO EXCITED TO BE BACK AT IT.

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